Expert Rolex Watch Repair & Servicing
Independent Rolex Specialists | Genuine Parts | Faster Turnaround | 24-Month Warranty
At The Timekeeper, we are Bishops Stortford's trusted independent Rolex watch repair and servicing experts. Led by founder and master watchmaker with over 15 years of experience in luxury horology, we specialise in Rolex models including Submariner, Datejust, GMT-Master, Daytona, Explorer, and vintage pieces.
We use genuine Rolex parts where required, follow factory-level procedures, and offer the same meticulous care as an official centre — but with faster (typically 3–6 weeks), more affordable, and with a full 24-month warranty
Why Choose The Timekeeper for Your Rolex Service?
Benefit The Timekeeper (Independent)
Turnaround Time 3–6 weeks - Official Rolex Centre 8–16 weeks (or longer)
Typical Full Service Cost starts form £350 (model dependent)
Warranty on Service 24 months
Polishing Options
Light/hand polish or full factory refinish – your choice
Personal Service
One dedicated watchmaker
Vintage Rolex Friendly
Yes – we preserve original patina when requested
Thousands of Rolex owners choose independents like us every year to save money and time without compromising quality.
Rolex Servicing FAQs
How often should I service my Rolex?
Rolex recommends every 10 years for modern models, but we advise 7–8 years for daily wearers to prevent costly damage.
Will an independent service void my Rolex warranty?
No — if your watch is still under the original 5-year Rolex warranty, we are happy to advise or refer you to an official centre. Once the factory warranty has expired, our 24-month service warranty applies.
Do you use genuine Rolex parts?
Yes. We source genuine parts directly and only use high-quality Swiss alternatives when genuine are unavailable (e.g. some vintage components).
Can you service vintage Rolex watches without “modernising” them?
Absolutely We preserve original dials, hands, and case finishing whenever possible.
How much cheaper are you than the official Rolex service centre?
Typically 30–50% less, with faster turnaround and more polishing options.
What Our Customers Say:
"Just serviced my 20-year-old Submariner. It looks and runs better than new — and half the price Rolex quoted. Highly recommended!”
— James T., London
“Fantastic work on my vintage GMT-Master. They kept the original patina exactly as I asked. Will be back!”
— Sarah L.